Services

At Ferlin, our aftersales department is about more than just maintenance; we make sure your machines keep running indefinitely. Our service includes regular inspections, expert repairs - both on-site at the customer's premises and in our own workshop - and the professional installation of new machines. In this way, we guarantee that your production process continues to run smoothly.

We develop our machines with a backwards compatible philosophy, which means that new technologies can be easily integrated into your existing systems. This keeps your machines always up-to-date with the latest developments, without you having to invest in complete replacement.

A striking example of our service quality is our very first dosing machine, which is still running in the market after 35 years. This machine features the latest technology and continues to perform optimally thanks to our maintenance and overhaul program.

At Ferlin, we are committed to machines that remain reliable year after year. Whether for inspection, repair or installation, our goal is always to ensure the continuity of your production processes and make your machines ready for the future.

The Ferlin Inspection Program is an annual inspection for all GRAVIMIX machines purchased from Ferlin. Our experienced technicians will inspect your GRAVIMIX at over 100 points, including safety checks and calibration. All these results will be accurately documented in a management report.

There are tremendous benefits to why you should choose the Ferlin Inspection Program (FIP). Avoid unexpected downtime and increase the efficiency of your production process. With FIP, you are always assured of well-functioning and up-to-date machinery.

The program includes:

• Continued savings: With annual monitoring, you are assured of a GRAVIMIX dosing at maximum accuracy. This ensures continued savings on your additives.
• Complete control: Your GRAVIMIX is inspected at more than 100 points, giving you a complete insight into the status of your machine.
• Prevent downtime: By having timely maintenance performed, you prevent bigger problems and unnecessary downtime in your production process
• Cost efficiency: By setting recipes and parameters correctly, we help you minimize waste and save costs.

Have you become enthusiastic about the Ferlin Inspection Program? Then schedule an appointment right away and ensure your machines will stay in perfect condition. Still in doubt? Our service technicians are ready to advise. You can send them an email at any time for more information and support.

At Ferlin, we are committed to sustainability and the circular economy. That's why we are introducing the Ferlin Circular Program (FCP), a unique program in which we offer our customers a guaranteed buyback of Ferlin machines. With FCP, we give your machines a second life, while you benefit from financial security and environmentally friendly choices.

The Ferlin Circular Program allows customers to sell their Ferlin machines back to Ferlin at any time. This program is specifically designed to contribute to a circular economy, where we overhaul, refurbish and repurpose used machines. In this way, we extend the life of our products and reduce our impact on the environment.

Benefits of the Ferlin Circular Program:

• Guaranteed Buyback: You have the security of always being able to sell back your Ferlin machines, regardless of their age or condition. This offers you financial flexibility and reduces the risk of capital loss.
• Sustainable choice: By selling your machines back to Ferlin, you contribute to the circular economy. We ensure that the machines are reconditioned and repurposed, which extends the life cycle and reduces waste.
• Quality guarantee: Machines bought back through FCP are thoroughly inspected, reconditioned and brought up to date with the latest technologies by our experts before being put back on the market.

Once you decide you want to sell a machine, we take it back at a pre-agreed price. After we take delivery of the machine, we pay for it. After this, we thoroughly overhaul the machine. These reconditioned machines are then offered again, creating a sustainable cycle.

With the Ferlin Circular Program, you choose not only economic benefits, but also a future-oriented and responsible approach to machine use. Together with Ferlin, you are building a more sustainable future.